Privacy Policy Bosku88
— Malaysia Member Data Protection

Bosku88 ("we", "Platform", or "the Company") deeply values the trust that every member places in us. This Privacy Policy is established to clearly and transparently explain how we handle your personal information when you use our website, mobile app, and all services offered under the Bosku88 brand.

We operate in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international standards. This means every decision we make regarding your data is handled responsibly and in accordance with the applicable legal framework.

This Privacy Policy applies to all users of the Bosku88 platform regardless of access method — whether via web browser, Android app, iOS app, or any other digital channel we provide. If you have any questions after reading this document, our support team is always ready to help.

We collect various categories of personal information depending on how you interact with the bosku88 platform. The following table provides a comprehensive overview of the types of data we may collect:

Your personal information is collected through several different channels when you interact with the bosku88 platform:

• Account Registration: When you complete the registration form, you provide us directly with basic information such as your name, email, and phone number.
• KYC Verification: During the identity verification process, you upload identification documents and banking information to enable the processing of fund withdrawals.
• Platform Activity: Our system automatically records your gaming activity, financial transactions, and usage behaviour within the platform.
• Devices & Technology: Cookies, tracking pixels, and similar technologies automatically collect information about your device and usage patterns.
• Support Communications: Every interaction with our customer support team — via live chat, email, or other communication platforms — is recorded for quality control purposes.
• Third-Party Sources: In some cases, we may receive verified information from trusted sources, such as identity verification providers, to fulfil our legal compliance obligations.

Bosku88 uses your personal data responsibly and only for legitimate purposes. The following is a complete list of how your data is used:

• Account Management: Creating, verifying, and maintaining your member account securely.
• Transaction Processing: Processing deposits, withdrawals, and all financial transactions accurately and promptly.
• Legal Compliance: Fulfilling KYC, anti-money laundering (AML), and reporting obligations set by the relevant authorities.
• Platform Security: Detecting and preventing fraud, unauthorized access, and any suspicious activity.
• Customer Support: Providing effective and personalized support whenever you need help.
• Responsible Gaming: Monitoring gameplay patterns to identify signs of problem gambling and provide appropriate assistance.
• Service Communications: Sending important notifications about your account, transactions, and policy changes.
• Service Improvements: Analyzing aggregated usage data to improve platform quality and user experience.
• Marketing (with Consent): Sending promotional information and special offers only to members who have given their consent.

Bosku88 does not sell, rent, or disclose members' personal data to external parties for commercial purposes. However, in certain limited situations, we may share your information with the following parties:

• Service Providers: Companies that assist us in operating the platform — such as payment verification providers, cloud computing services, and game providers — are bound by strict confidentiality agreements.
• Regulatory Authority: When required by law, court order, or directive from a relevant authority in Malaysia.
• Fraud Prevention: Agencies or systems that help us detect and prevent fraud, money laundering, or other illegal activities.
• Business Transfers: In the event of a merger, acquisition, or asset sale, member data may be transferred to the successor entity subject to prior notification to members.

All third parties we work with have undergone a rigorous vetting process and are required to comply with data protection standards equally as strict as those we uphold ourselves.

Protecting your data is our number one priority. bosku88 continuously invests in the latest security infrastructure to keep your information safe at all times:

• 256-bit SSL Encryption: All communications between your browser and our servers are encrypted using the latest TLS protocol, making data interception virtually impossible.
• Stored Data Encryption: Sensitive data such as banking information and KYC documents are stored in encrypted format on our servers.
• Layered Access Control: Only authorized personnel with a legitimate operational need may access member personal data, and every access is logged for audit purposes.
• 24/7 Monitoring: Our IT security team continuously monitors systems to detect any threats or suspicious access attempts.
• Regular Security Testing: We conduct regular penetration testing and security audits to identify and address any system vulnerabilities.
• Secure Data Backup: Data is automatically backed up to secure, encrypted locations to ensure rapid recovery in the event of any technical incident.

The bosku88 platform uses cookies and similar tracking technologies to enhance the user experience and help us understand how our platform is used. The following are the types of cookies we use:

• Essential Cookies: Required for core platform functions such as login session management and security. These cookies cannot be disabled without affecting platform functionality.
• Performance Cookies: Collecting information about how you use our platform — such as the most frequently visited pages — to help us improve the user experience.
• Functional Cookies: Remembering your preferences such as language, region, and display settings to deliver a more personalized experience.
• Analytics Cookies: Used to analyse traffic and usage patterns in aggregate for internal platform improvement purposes.

You can manage or disable cookies at any time through your web browser settings. Please note that disabling certain cookies may affect your experience on the Bosku88 platform.

Under Malaysia's PDPA and our own policy, you have the following rights regarding your personal data held by Bosku88:

To submit any requests relating to the above rights, please contact our support team via live chat or email. All valid requests will be processed within 14 working days.

Bosku88 retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy or as required by law:

• Active Account Data: Retained for as long as your account remains active and in use.
• KYC & Transaction Data: Retained for a minimum of 7 years after account closure in line with Malaysia's AML legal requirements.
• Support Communication Data: Retained for 3 years for reference and dispute resolution purposes.
• Technical Logs: Retained for 90 days for security and technical troubleshooting purposes.

Upon expiry of the relevant retention period, your data will be securely deleted or anonymised so that it can no longer be personally associated with you.

The bosku88 platform may from time to time contain links to third-party websites or services, such as game provider sites or payment partners. Please take note of the following:

• This Privacy Policy applies only to the Bosku88 platform and does not cover third-party websites that you may access through links within our platform.
• Each third-party website has its own privacy policy, which you should review separately.
• Bosku88 is not responsible for the privacy practices or content of those third-party websites.

Bosku88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our operations, legal requirements, or industry practices. When any material changes are made:

• Notifications will be sent to all members via their registered email or an in-platform notice at least 14 days before the changes take effect.
• The "Updated" date at the top of this page will be amended to reflect the latest version.
• Continued use of the platform after the effective date of any changes constitutes acceptance of the updated policy.

We encourage you to review this page periodically to stay informed of the latest updates to our privacy policy.

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact our Data Protection Officer through the following channels:

• Live Chat: Available 24 hours a day, 7 days a week via the chat icon at the bottom corner of the bosku88 platform.
• Email: [email protected] — we aim to respond within 1–2 business days.
• FAQ: Visit the page FAQ us for answers to frequently asked questions about privacy and account security.